PackGene Customer Satisfaction Survey Order Survey Order Survey Dear Customer, Thank you for your recent purchase from PackGene. We value your feedback and would appreciate it if you could take a few minutes to complete this survey. Your insights help us improve our products and services. Email Address * Institute / Company * How would you rate your overall experience with us? Excellent Good Fair Poor Your current order number (Optional) Comment (Optional) How satisfied are you with the quality of the product(s) you received? Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Comment (Optional) How satisfied are you with the delivery time of your order? Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Comment (Optional) How satisfied are you with the responsiveness of our technical support team? Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Comment (Optional) Did you find all the information you needed about the product(s) you purchased? Yes, all information was clear and helpful Mostly, but some details were missing No, I had difficulty finding information Comment (Optional) How likely are you to recommend us to others? Very Likely Likely Neutral Unlikely Very Unlikely May we use your testimonial on our website and marketing materials? Yes. Please provide 1-2 sentences of your testimonial:Yes. Please provide 1-2 sentences of your testimonial: No, not this time. Feedback and Suggestions What did you like most about your experience with us? What can we improve to make your experience with us better? Are there any products or services you would like us to offer in the future? Any additional comments or feedback? If you are human, leave this field blank. Submit
